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Mail or Telephone Order Merchandise Rule |
| By: admin, November 25, 2004 |
| Views: 352 |
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| "Reasonable basis" means that the merchant has, at the time of making the representation, such information as would under the circumstances satisfy a reasonable and prudent businessperson, acting in good faith, that the representation is true. |
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Mail or Telephone Order Merchandise Rule |
| By: admin, November 25, 2004 |
| Views: 331 |
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Not rated |
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| If your first delay option notice provides a definite revised shipping date of 30 days or less, you must inform customers that their non-response will be treated as a consent to the delay. |
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Mail or Telephone Order Merchandise Rule |
| By: admin, November 25, 2004 |
| Views: 330 |
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Not rated |
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| If your first delay option notice provides a definite revised shipping date of more than 30 days or states that you do not know when you will be able to ship, you must tell your customers that if they do not respond, the order will be cancelled automatica |
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Mail or Telephone Order Merchandise Rule |
| By: admin, November 25, 2004 |
| Views: 347 |
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Not rated |
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| You are required to explain the nature of the backorder problem only if you provide an indefinite revised shipment date. This explanation should be detailed enough to permit the customer to judge what the possible length of the delay might be. |
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