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Mail or Telephone Order Merchandise Rule

By: admin, November 25, 2004  
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When you must make a Rule-required refund, the following applies:

If the customer paid by cash, check, or money order, you must refund the correct amount by first class mail within seven working days after the order is cancelled. 
If the customer paid by credit, you must credit the customer's account or notify the customer that the account will not be charged, within one customer's billing cycle, after the order is cancelled.