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Mail or Telephone Order Merchandise Rule

By: admin, November 25, 2004  
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The evidence you need to demonstrate the reasonableness of your shipment representations varies with circumstances. The following, however, is important:

Anticipated demand. Is the demand for each advertised item reasonably anticipated? 
Supply. For each advertised item, is there a sufficient inventory on hand or adequate sources of supply to meet the anticipated demand for the product? 
Fulfillment system. For all promotions in the relevant sales seasons, can the fulfillment system handle the cumulative anticipated demand for all products? 
Record keeping. Are adequate records kept of the key events (see section headed "Why You Should Keep Records" for a list of key events) in each individual transaction to ensure that items can be shipped within the applicable time, as established by the Rule? 
Remember: Whether you make a shipment representation or rely on the 30-day rule, your advertising should be unambiguous about when you will ship.